Aug 13, 2021
If you’ve used a chatbot on your bank or social media app then you’re no stranger to conversational AI. This technology goes beyond chatbots or virtual agents. It is taking human-to-human interactions on voice, video, or text to build next-generation experiences.
Today on the show, Grace chats with Surbhi Rathore Co-Founder & CEO Symbl.ai about why you should care about using AI/ML in your communication apps, her inspiration behind building Symbl, and the future of conversational intelligence.
Symbl is bringing to life Surbhi's vision for a
programmable platform that empowers developers and businesses to
monitor, act, and comply with voice, video conversations at scale
in their products and workflows without building their in-house
data science expertise.
This Techstars alum co-founded Symbl almost 3 years ago and is now
backed by Amazon and has raised an early-stage venture round of
$6.5M which deployed capital to grow a global team of tech
enthusiasts to more than 40 people. She comes with experience from
technical and customer-obsessed roles in both startups and
enterprises such as Nevis Networks and Amdocs. Before co-founding
Symbl, she worked in the Conversational AI space with a focus on
delivering value to Telecommunication users.
Surbhi is an international tech leader who advocates for Women in
AI with a personal mission to inspire more women to work in Data
Science. She is a national speaker, an accessibility equity
champion, and the ultimate adventure capitalist.
Key Takeaways :
Follow Tech Unlocked for career tips:
Connect with Cassandra:
Connect with Grace:
Enjoyed listening to this episode? Please leave a review on iTunes and Spotify. Questions about sponsorship? Email us techunlockedpod@gmail.com